We at Reshmikala, understand the importance of delivering your products in the best condition and on time. Therefore, we ship your products the best courier companies in the best possible duration. As of now, we are delivering within India and International as well with Prepaid Service. Shipping is calculated as per weight during checkout.


DELIVERY TERMS
We dispatch your orders in 1-2 business days, so they reach to our beloved customers on time
You will receive order tracking details shortly once the order is placed on your phone through WHATSAPP
Delivery Time For Domestic Orders: In general, domestic shipments are delivered within 6-7 business days’ time (the delivery might take more or less amount of time in rare cases depending upon accessibility of location, time of the year as well as any external uncontrollable factors impacting any region)
Delivery Time For International Orders: Orders shipped to overseas generally takes 7-12 business days’ time depending upon accessibility of the country and your location within the country
Change Of Delivery Address / Contact Details: For change requests of delivery address or contact information of the recipient, please share the relevant details via email on contact reshmikala32@gmail.com or whatsapp on 9525308532 and we will coordinate with our logistics partners to update the same
Expedite / Urgent Delivery Request: To expedite or make an urgent delivery request please reach out to contact reshmikala32@gmail.com or whatsapp on 9525308532 and we will give our best to ensure the delivery is done in preferred time frame. This is applicable for any urgency, occasions or any life events.
Delivery Time Exceeded: We are committed to delivering your orders on time and would try our best to ship the orders timely, as per our promise. We use third party delivery partners, and we are not responsible for delays in delivery post handover of the product. Additionally, in the event of service interruptions caused by events beyond our control, we would not be able to guarantee on-time shipment


SHIPPING COSTS
Domestic Orders: We offer FREE SHIPPING for all orders in India.
International Orders: Shipping cost is based on location and is calculated at the time of checkout. Payment for shipping costs will also be collected at the checkout while making a purchase.
RTO charges are to be borne by the customer if the customer fails to receive the parcel due to any reason.

DUTIES & TAXES
Goods and Service Tax: GST is collected on all domestic orders and is already included in the prices displayed for all products.
Import Duties & Taxes: Occasionally, import duties and taxes for international shipments may be liable to be paid upon arrival in the destination country. This varies from country to country, and RESHMI KALA encourages you to be aware of these potential costs before placing an order with us. If you refuse to pay duties and taxes upon arrival at your destination country, RESHMI KALA will not be responsible for non-delivery of orders, and will not be able provide any support.

STOCK AVAILABILITY
We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will contact you to ask for your preference and would be glad to support you with whatever decision you take with respect to your order.